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2018-09-10
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2022-02-18
Warehouse managers are faced with multiple transport operations challenges in light of rising customer expectations. But what are the biggest obstacles and how can technology help in overcoming them? Find out more in this article.
Warehouse managers are faced with multiple challenges each day. However, finding solutions for transport operations is potentially the most pressing of these challenges in today’s climate. This is because customer expectations are increasing year on year around delivery time and services.
Luckily, technology and digitalisation can provide warehouse professionals with an abundance of innovative solutions that can help them overcome their biggest transport challenges.
Processing incoming loads can be a difficult task, especially if warehouse managers have to rely on incoming calls, rough delivery time estimations and inaccurate inventory information. Track and trace technology can help to optimise load processing, picking and shipping by providing accurate and real-time data in one app. This enables warehouse managers to be ready to receive loads since they can anticipate precisely when, how and what exactly will arrive. This allows for proper planning and more efficient load processing.
One of the main tasks for warehouse managers is to make sure orders are shipped quickly and without errors. By implementing technological solutions and digitalising inventories, warehouses can become more efficient in picking orders, processing and load preparation. This means warehouse managers can be prepared to ship as quickly as possible.
Finding and selecting a carrier is another key challenge facing warehouse managers. Gathering information on possible carriers via telephone and email communications only is a daunting task even for even the most skilled of warehouse managers. Therefore, digital platforms that connect managers with a broad network of truck drivers and other carriers are an effective alternative option. These platforms can facilitate more agile and flexible transport operations services.
Aside from improved scheduling, these solutions can also aid the identification and selection of the best truck transport services via transparent, real-time pricing and transport information. This presents a huge advantage in comparison to 3PLs that are often not willing or capable to adapt to individual warehouse schedules.
Another pressing challenge for warehouse managers is the management of daily operations and relationships with 3PLs. Technological solutions vastly improve the process by giving access to real-time information and by automating communication. Moreover, the usage of digital platforms opens up an extensive portfolio of logistics providers and carriers that can be hired instantly.
Ensuring high-quality delivery services and creating customer experiences that meet rising customer expectations are perhaps the most challenging issues for warehouse managers. By implementing technological solutions, warehouse managers can ensure orders and transactions are completed correctly, delivered on time and without any damages. This is because innovative solutions such as online carrier networks can increase flexibility in warehousing. Being flexible means warehouse managers can plan for short and mid-term orders by ensuring driver availability and reducing time spent on negotiations with 3PLs. Finally, technology also helps with informing customers and sales teams in real-time about the status of deliveries, as well as allowing warehouse managers to access weekly/monthly reports which empower them to optimise processes.
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