All Carriers are self-billed. This means that at the end of the month, Ontruck produces a self-billed invoice detailing all of the journeys completed in the calendar month.
Carriers receive this self-billed invoice at the beginning of the preceding month with 30 days payment terms. For example, journeys done in May would be self-billed at the beginning of June, with an invoice date of 31 May, to be paid in 30 days (by 30 June).
Unapproved journeys are those that are missing a POD and are therefore invoiced separately and placed on hold whilst we are waiting for you to complete the required documents. Ontruck reviews unapproved invoices every 15 days (at the beginning of the month and in the middle of the month). During these review dates, if an approved POD has been provided, the status of the invoice will be changed to approved and paid 30 days after this review date. To ensure that you are paid quickly, we ask that you complete the POD requirements of your journey within 24 hours of completion to avoid delays.
Please note, Ontruck does not operate under a "paid when paid" basis - you do not need to wait for the Shipper to pay Ontruck in order to receive payment for your journeys. As long as you professionally complete journeys and upload a POD within 24 hours, we will pay you on time (30 days from invoice date).
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