Terms and conditions

MAY 2018

The website www.ontruck.com/uk is managed by Ontruck LTD, a limited company registered in England and Wales (company number 10845075) whose registered office is at Leavesden Park, Suite 1, 5 Hercules Way, Watford, Hertfordshire, WD25 7GS telephone no.: +44 (0) 8068 3261 mail: uk@ontruck.com (hereinafter, “Ontruck”)

By viewing this web site the User is deemed to consent to all terms and conditions set out below. Your use of the web makes you a user of the web (“User”) and implies your acceptance of all the conditions included in this Legal Notice.

Ontruck reserves the right at all times to vary, change, alter, amend, add to or remove any of these terms. By using the web site you accept that you are bound by the current terms and conditions and notices and we therefore recommend that you check these each time you revisit the site. The use of this site following a revision of the terms shall be deemed as acceptance of and agreement to abide by all such revisions.

Access to the website is free of charge, except for the cost of connection through the telecommunications network by your Internet service provider. Certain services are exclusive to our clients and access to them is restricted.

Certain web services accessible to Internet users or exclusive to Ontruck clients may be subject to particular conditions, regulations or instructions that, if appropriate, may supersede, supplement and/or amend this Legal Notice and must be accepted by User before the provision of the relevant service begins.


User agrees to use the website correctly in conformity with the law and with this Legal Notice. User will be liable to Ontruck or to third parties for any loss or damage that may be caused as a result of a breach of this obligation.

The use of the website for purposes that damage the property or interests of Ontruck or of third parties, or otherwise overload, damage or disable networks, servers and other hardware or software belonging to Ontruck or to third parties, is expressly prohibited. Ontruck may block, suspend or terminate your access to this web site at any time in its absolute discretion.

User undertakes to use the Content in conformity with the law and with this Legal Notice, and with any other conditions, regulations or instructions that may be applicable in conformity with the provisions of this document.

User must, in accordance with the legislation in force and without limitation, refrain from:

  • Reproducing, copying, distributing, making available, publicly disclosing, altering or modifying the Content, except in cases authorized by law or, as the case may be, expressly consented to by Ontruck or by the holder of the rights of exploitation.
  • Reproducing or copying for private use any Content that may be regarded as software or as a database in conformity with the intellectual property legislation in force, or publicly disclosing or making available Content to third parties, where such acts necessarily imply reproduction by User or by a third party. Extracting and/or reusing all or a substantial part of the Content that Ontruck may make available to Users


All web content, which is understood to include but not be limited to text, photographs, graphics, images, icons, technology, software, links and other audiovisual or audio content, as well as their graphic design and source codes (the Content), is the intellectual property of Ontruck or of third parties, and no Content exploitation rights recognized by the intellectual property legislation in force can be deemed to have been licensed to User except for such Content as is strictly necessary for the use of the web.

The trademarks, trade names or distinctive signs are the property of Ontruck or third parties, and access to the web cannot be deemed to attribute any right to such trademarks, trade names and/or distinctive signs. Copying, distributing or any use of the materials contained on this web site for any commercial purpose is strictly prohibited.


Access to the Portal does not imply any obligation on Ontruck to

  • Verify the truthfulness, accuracy, appropriateness, fitness, exhaustiveness or currency of the information supplied through the web. Since the Content is of a general nature and does not in any way constitute the provision of a tax or legal advisory service of any kind, such information is insufficient for User to make personal or business decisions.
  • Control the absence of viruses, worms or any other malicious software. User is responsible in all cases for having available adequate tools for detecting and disinfecting malicious software. Ontruck is not liable for any damage to the hardware of Users or of third parties during the provision of the Portal service.

Access to the Portal requires services and supplies from third parties, including transmission through telecommunications networks, the reliability, quality, continuity and functioning of which are not the responsibility of Ontruck. Accordingly, services provided through the website may be suspended, cancelled or blocked, prior or simultaneous to the provision of the web service.

Ontruck cannot be held liable for loss or damage of any kind to User as a result of telecommunications network failures or disconnections that cause the suspension, cancellation or interruption of the web service before or while it is being provided.


Personal information which is provided to Ontruck within this web site is subject to our “Privacy Policy”, available in our Website.

Under the Data Protection Act 1998 you may request Ontruck to provide you with details of personal information that Ontruck holds about you.

On various occasions, including through forms on our website, we invite or request you to submit your contact details and other information about yourself or your organisation, or to send us emails which will, of course, also identify you.

In each case, the purpose for which you are invited to give us information is clear. We will not use your information for purposes that are not clear when you provide your details, and will not disclose it outside Ontruck, except to service providers acting on our behalf or in other very limited circumstances, for example, with your agreement or where we are legally obliged to do so.

If you have submitted personal information to us, you may at any time request to view it, have it removed from our database, or changed, by contacting us by e-mail to the following address uk@ontruck.com, indicating your name and surnames.

The use of some services made to Ontruck are subject to prior completion of the relevant User record.

All information supplied by User on web forms for the above or any other purposes must be true. For these purposes, User warrants the authenticity of all data communicated by User and will keep the information supplied to Ontruck perfectly updated so that it reflects User’s actual status at all times. In all cases, User will be solely liable for any false or inaccurate representations made by User and for any damage caused to Ontruck or to third parties by reason of the information supplied by User.

Pursuant to the provisions of Personal Data Protection Law we inform you that any personal data and information you provide us on completing any electronic form available on the web ('Data') shall be included on a personal data filing system controlled by Ontruck.

Ontruck adopts the security measures required by law in line with the nature of the data processed from time to time. Notwithstanding the foregoing, the technical security of a medium such as the Internet is not impregnable and there may be willful misconduct on the part of third parties, although Ontruck has set in place all of the measures within its power to prevent such misconduct.


The information contained in the emails and / or the attached file(s) of the emails sent from any email address of the domain @ ontruck.com is confidential and privileged and is intended to be read only by the recipients. to which it is addressed. This information is also the property of the sender and its disclosure, copy or distribution to third parties without prior written authorization is prohibited.

In the case of receiving an email and not being the designated recipient, the employee or agent responsible for delivering the message to the recipient, or receiving an email by mistake, the latter must notify it immediately, return the email and/or its document(s) attached to the address of the sender and proceed to destroy them.

The personal data derived from communications via email will be incorporated into the treatment system of Ontruck., as indicated in Clause 4 above.


Any dispute relating to these terms and conditions or this web site shall be governed by the laws on England and Wales.