More than just freight exchange
By combining our network of professionals and technology, we can offer the best transport experience
By combining our network of professionals and technology, we can offer the best transport experience
Ontruck isn’t a freight exchange platform nor a traditional company: you are our priority, and therefore our transport service adapts to your needs at all times.
Commitment to service
Online comparing and booking
of services
Quick allocation
Operations management
End-to-end tracking
Quality Customer Service
CO2 emission savings
Compliance
We offer you a high-quality level of service thanks to a technological system that improves incident management, and a team that is accessible 24/7.
We are one step ahead. With our current technology, we are able to detect any risks of delay and act in advance to prevent the incident from happening. Thanks to this improvement, we can guarantee timeliness in 99% of the deliveries
You will always be assisted by people. To be more precise, by our Customer Service team specialized in the management of transport operations. We will be there for you when you need us.
You will know where your cargo is at any given moment. Our technology allows us to maintain tracking services, even when the load goes through a warehouse. You will be able to share the tracking website with your customer so that they are not constantly asking you about the cargo's status
If there are any issues during the trip, you will be the first to know. You will not hear about issues from your own client, but directly from us; if feasible, we will provide you with a solution.
If your supply chain does not stop, neither do we. We monitor our operations so, we will always be accessible and available to listen to any issues or questions you may have.
Our carriers are professionals with years of experience in the industry; moreover, we adjust the characteristics of the vehicles to the requirements of each warehouse so as to avoid penalties and delays.
We are one step ahead. With our current technology, we are able to detect any risks of delay and act in advance to prevent the incident from happening. Thanks to this improvement, we can guarantee timeliness in 99% of the deliveries
You will always be assisted by people. To be more precise, by our Customer Service team specialized in the management of transport operations. We will be there for you when you need us.
You will know where your cargo is at any given moment. Our technology allows us to maintain tracking services, even when the load goes through a warehouse. You will be able to share the tracking website with your customer so that they are not constantly asking you about the cargo's status
If there are any issues during the trip, you will be the first to know. You will not hear about issues from your own client, but directly from us; if feasible, we will provide you with a solution.
If your supply chain does not stop, neither do we. We monitor our operations 24 hours a day, 365 days a year; so, we will always be accessible and available to listen to any issues or questions you may have.
Our carriers are professionals with years of experience in the industry; moreover, we adjust the characteristics of the vehicles to the requirements of each warehouse so as to avoid penalties and delays.
We arrange the appointments directly with Amazon and coordinate the routes to deliver the goods on time
We take care of the entire process and inform you of every step to ensure you have the best transport experience.
If any returns occur, we communicate with both the company and Amazon to find out what went wrong and fix it.
